I can't log in

Q: I can't log in with my ITU username and password. I even reset my password, but it's still not working. Why?
A: Check, that you're not trying to log in with your entire ITU e-mail address. Otherwise, please contact the IT Department via mail or phone: 7218 5112. Open on weekdays between 10-13pm.

My username and password doesn't work

Q: I can log in, but I can't see my course or I can log in, but can't enter my course.
A: You might not be enrolled in the course either in the Course Base or in LearnIT. Please, send an e-mail to the Interaction & Learning Unit (ILU) or call Yoo Falk Jensen at 7218 5231.